A friendly staff to meet your every vision health need. They are an integral part of our total team - focused on serving you.
We are the first people to greet you when you arrive and it is our highest priority to help make your patient experience exceptional from start to finish! We will confirm and update your personal care information during your check in and notify your optometrist and Pretest of your arrival. Until a Pretest team member collects you, you are free to browse our great sunglassess and eyeglass frames, or relax with a lifestyle or fashion magazine. We also provide free Wi-Fi. Our patient seating area includes a few different styles of chairs for your comfort and there is wheelchair access throughout our office. Our childrens area is a playhouse where they can watch a movie, play with toys or read a book.
Your comprehensive eye exam begins with our Pretest Team. After checking in at our Front Reception, you will be greeted by one of our team and taken to Pretest. We perform specialized testing for your optometrist and give you a brief explanation of each test and the equipment we use. We gather your eye health information, this preliminary workup allows for more quality time in the exam room where your doctor can address your concerns and answer your questions. Extra time and care are given to small children, the elderly and patients with challenges. Two of our specialized tests are Optomap Imaging and OCT. An Optomap Image shows 80% of your retina and an OCT is similar to a CT scan and shows the deep tissue layers of your eye.
We are a staff of 10, all Canadian Certified Optometric Assistants and 3 are also Licensed Opticians with the COBC ( College of Opticians of BC). We love to learn and are constantly upgrading our knowledge with continuing education courses. This comprehensive training ensures that we are up to date with the latest technology and our standards of care are top notch. We enjoy helping you to make informed decisions about your eye care needs and will support you in finding the perfect frame to suit your prescription, personal taste, and lifestyle. We are happy to adjust your glasses, and our vast knowledge and experience enables us to do many eyeglass repairs. Our collective work experience ranges from two to forty-five years, and as individuals, we each contribute specialized unique skills to our team.